Overview
Since you sell fresh, consumable dry vegetables, a No Return Policy is common. However, you should still offer refunds or replacements for damaged or incorrect orders to build customer trust.
Return Policy
At Swaad Rajasthan Ka, we take great care in packing and delivering our products to ensure they reach you in the best condition. As our products are food items and perishable in nature, we do not accept returns once an order has been delivered. This policy helps us maintain the highest standards of hygiene, freshness, and food safety. Please make sure to review your order carefully before placing it.
Refund & Replacement Policy
Customer satisfaction is our priority. Although we do not accept returns, we will gladly provide a replacement or refund in the following situations:
- You receive a damaged package.
- You receive the wrong product.
- The product is missing from your order.
- The product is spoiled or unfit for consumption upon delivery.
To request a refund or replacement, please contact us within 24 hours of delivery with:
- Your Order ID
- Clear photos of the package and product
- A brief description of the issue
After verification, we will process:
- A replacement (subject to availability), or
- A full/partial refund to your original payment method.
Non-Refundable Cases
- Change of mind after delivery.
- Incorrect shipping address provided by the customer.
- Failure to receive the order due to customer unavailability.
- Requests made after 24 hours of delivery.
- Products that have been opened, used, or improperly stored after delivery.
Contact Us
For any refund or replacement requests, please contact us:
Swaad Rajasthan Ka
📧 Email: info@swaadrajasthanka.com
📞 Phone/WhatsApp: +91 94618 83056